Developing and validating a multi-dimensional scale for operationalizing industrial service offering
Jukka Partanen, Marko Kohtamäki, Vinit Parida and Joakim Wincent
| Year of publication: |
2017
|
|---|---|
| Authors: | Partanen, Jukka ; Kohtamäki, Marko ; Parida, Vinit ; Wincent, Joakim |
| Published in: |
The journal of business & industrial marketing. - Bingley : Emerald Publishing Limited, ISSN 0885-8624, ZDB-ID 649550-3. - Vol. 32.2017, 2, p. 295-309
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| Subject: | Industrial services | Manufacturing firms | Measurement development | Service business | Service offering | Leistungsbündel | Bundling strategy | Industrie | Manufacturing industries | Unternehmensdienstleistung | Business services | Dienstleistungssektor | Service industry | Messung | Measurement | Performance-Messung | Performance measurement | Dienstleistung | Services | Dienstleistungsmanagement | Service management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JBIM-08-2016-0178 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011629576