Developing and validating a multidimensional quality scale for mega-events
Year of publication: |
2014
|
---|---|
Authors: | Lee, Jin-soo ; Lee, Choong-Ki ; Park, Chang-kyu |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 43.2014, p. 121-131
|
Subject: | Mega-event | Expo | Quality | Scale development | Scale validation | Großveranstaltung | Big event | Messung | Measurement | Dienstleistungsqualität | Service quality | Produktqualität | Product quality | Performance-Messung | Performance measurement |
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