Developing cooperative teams to support individual performance and well-being in a call center in China
Dean Tjosvold; Nancy Yifeng Chen; Xu Huang; Da Xu
| Year of publication: |
2014
|
|---|---|
| Authors: | Tjosvold, Dean ; Chen, Nancy Yifeng ; Huang, Xu ; Xu, Da |
| Published in: |
Group decision and negotiation. - Dordrecht : Springer, ISSN 0926-2644, ZDB-ID 1155213-X. - Vol. 23.2014, 2, p. 325-348
|
| Subject: | Stress management | Cooperative teamwork | Call center | Workplace quality | China | Callcenter | Call centre | Arbeitsgruppe | Team | Stress | Work stress | Arbeitszufriedenheit | Job satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010350468