Developing service climate in local vs. foreign firms in smaller Asian emerging markets : a resource-based and social exchange perspective
Year of publication: |
February 2017
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Authors: | Hung Trong Hoang ; Hill, Sally Rao ; Freeman, Susan Kathleen ; Lu, Vinh Nhat ; Imrie, Brian C. |
Published in: |
The international journal of human resource management. - London : Routledge, ISSN 0958-5192, ZDB-ID 1044134-7. - Vol. 28.2017, 3/4, p. 627-656
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Subject: | Drivers | organisational resources | resource-based view | service climate | service firms | smaller Asian emerging markets | social exchange theory | Ressourcenorientierter Ansatz | Resource-based view | Schwellenländer | Emerging economies | Asien | Asia | Dienstleistungssektor | Service industry | Austauschtheorie | Social exchange theory | Unternehmenserfolg | Firm performance | KMU | SME | Multinationales Unternehmen | Transnational corporation |
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