Developing service operations strategy for optimal delivery of long-term service agreements using an integrated risk framework
Aparna Gupta; Chaipat Lawsirirat
| Year of publication: |
2013
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|---|---|
| Authors: | Gupta, Aparna ; Lawsirirat, Chaipat |
| Published in: |
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1935-5688, ZDB-ID 24987657. - Vol. 5.2013, 1, p. 33-67
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| Extent: | Ill., graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010146699