Developing technical innovation model to study customer efficiency, system effectiveness and service efficacy in e-banking
Anubha Srivastava, Suman Yadav, A.K. Saxena
| Year of publication: |
2024
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|---|---|
| Authors: | Srivastava, Anubha ; Yadav, Suman ; Saxena, A. K. |
| Published in: |
International journal of business and globalisation : IJBG. - Genève [u.a.] : Inderscience Enterprises, ISSN 1753-3635, ZDB-ID 2435929-4. - Vol. 37.2024, 4, p. 472-484
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| Subject: | adoption intentions | e-banking services | perceived risk | perceived trust | Electronic Banking | Electronic banking | Konsumentenverhalten | Consumer behaviour | Innovationsakzeptanz | Innovation adoption | Innovation | Kundenzufriedenheit | Customer satisfaction | Vertrauen | Confidence | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJBG.2024.140049 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015063973