Developments in the call centre industry: Analysis, changes and challenges
Year of publication: |
2006
|
---|---|
Other Persons: | Connell, Julia (contributor) ; Burgess, John (contributor) |
Publisher: |
London : Routledge |
Subject: | Telekommunikation | Telefon | Callcenter | Arbeitsbedingungen | Arbeitsorganisation | Welt |
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Developments in the call centre industry : analysis, changes, and challenges
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Developments in the call centre industry : analysis, changes and challenges
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