Differences between Six Sigma applications in manufacturing and the service industry

Andrea Chiarini

Year of publication:	2013
Authors:	Chiarini, Andrea
Published in:	International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 12.2013, 3, p. 345-360
Subject:	Six Sigma \| service industry \| manufacturing industry \| performance indicators \| advanced statistical tools \| mapping tools \| organisational climate \| Qualitätsmanagement \| Quality management \| Dienstleistungssektor \| Service industry \| Industrie \| Manufacturing industries

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