Differences in social and economic power : service quality implications for retailers in an emerging market
Bruce R. Klemz; Christo Boshoff; Noxolo Eileen Mazibuko; Jo Ann Asquith
Year of publication: |
2011
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Authors: | Klemz, Bruce R. ; Boshoff, Christo ; Mazibuko, Noxolo Eileen ; Asquith, Jo Ann |
Published in: |
Global journal of international business research. - Mansfield, Conn : Global Business Investments and Publications LLC, ISSN 1933-3412, ZDB-ID 24912098. - Vol. 5.2012, 5, p. 1-22
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