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Qualität und Produktivität im Dienstleistungsmanagement : strategische Handlungsfelder im Versicherungs- und Finanzdienstleistungswettbewerb
Lehmann, Axel Peter, (1998)
Outsourcing of services and productivity growth in goods industries
Raa, Thijs ten, (1994)
A formalisation and test of the factor productivity explanation of international differences in service prices
Falvey, Rodney E., (1994)
Output of the property and casualty insurance industry
Sherwood, Mark K., (1999)
Performance of multifactor productivity in the steel and motor vehicles industries
Sherwood, Mark K., (1987)
Productivity measurement with a changing-weight indices of outputs and inputs
Dean, Edwin, (1996)