Digital transformation and customer value creation in Made in Italy SMEs : a dynamic capabilities perspective
Michela Matarazzo, Lara Penco, Giorgia Profumo, Roberto Quaglia
| Year of publication: |
2021
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|---|---|
| Authors: | Matarazzo, Michela ; Penco, Lara ; Profumo, Giorgia ; Quaglia, Roberto |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 123.2021, p. 642-656
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| Subject: | Digital transformation | Customer value creation | Dynamic capabilities | Made in Italy | SME | KMU | Dynamische Kompetenzen | Digitalisierung | Digitization | Kundenwert | Customer value | Betriebliche Wertschöpfung | Value creation | Italien | Italy | Capability-Ansatz | Capability approach |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2020.10.033 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012435370