Digital transformation in banking : customer preferences, bank attitudes, and performance

Ewa Miklaszewska, Krzysztof Kil, and Marcin Idzik

Year of publication:	2022
Authors:	Miklaszewska, Ewa ; Kil, Krzysztof ; Idzik, Marcin
Published in:	Responsible finance and digitalization : implications and developments. - London : Routledge, Taylor & Francis Group, ISBN 978-1-000-64501-9. - 2022, p. 99-122
Subject:	Bank \| Digitalisierung \| Digitization \| Konsumentenverhalten \| Consumer behaviour \| Bankgeschäft \| Banking services \| Beziehungsmarketing \| Relationship marketing

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