Digital transformation of organization using AI-CRM : from microfoundational perspective with leadership support
Sheshadri Chatterjee, Ranjan Chaudhuri, Demetris Vrontis, Fauzia Jabeen
| Year of publication: |
2022
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|---|---|
| Authors: | Chatterjee, Sheshadri ; Chaudhuri, Ranjan ; Vrontis, Demetris ; Jabeen, Fauzia |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 153.2022, p. 46-58
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| Subject: | AI-CRM | Digital transformation | Leadership support | Microfoundation | Perceived risk | Resistance to change | Digitalisierung | Digitization | Organisatorischer Wandel | Organizational change | Personalführung | Leadership | Führungsstil | Leadership style |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2022.08.019 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10013533852