Digitisation in retailing : the game-changing driver of industrial transformation
Year of publication: |
2023
|
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Authors: | Sindhu, Mahwish ; Qureshi, Tahir Masood ; Singh, Sonia ; Banday, Shabir Hassan |
Published in: |
International journal of intellectual property management : IJIPM. - Olney, Bucks. : Inderscience Enterprises Limited, ISSN 1478-9655, ZDB-ID 2254112-3. - Vol. 13.2023, 1, p. 22-39
|
Subject: | multi-sided digital platforms | MSDPs | customer readiness | customer satisfaction | economies of scale | organisational sustainability | Kundenzufriedenheit | Customer satisfaction | Einzelhandel | Retail trade | Digitalisierung | Digitization | Digitale Plattform | Digital platform | Skalenertrag | Returns to scale | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing |
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