Dimensions of service satisfaction with clinic visits in a group practice HMO : The service cycle model
| Year of publication: |
1992
|
|---|---|
| Authors: | Miller, Richard R. |
| Published in: |
Evaluation and Program Planning. - Elsevier, ISSN 0149-7189. - Vol. 15.1992, 4, p. 395-401
|
| Publisher: |
Elsevier |