Disclosing delivery performance information when consumers are sensitive to promised delivery time, delivery reliability, and price
Year of publication: |
2024
|
---|---|
Authors: | Leng, Mingming ; Becerril-Arreola, Rafael ; Parlar, Mahmut ; Ferguson, Mark |
Published in: |
Manufacturing & service operations management : M & SOM. - Linthicum, Md. : Informs, ISSN 1526-5498, ZDB-ID 2023273-1. - Vol. 26.2024, 5, p. 1918-1924
|
Subject: | pricing | service operations | online retailing | delivery time | information disclosure |
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