Disease Management Technologies: User Needs Can Guide Decision Making.

As disease management for chronically ill people proliferates, providers are moving toward programs that incorporate computers with telecommunication features and other technology. Although these technologies hold promise for improving care coordination and delivering timely information more effectively to help chronically ill people take better care of themselves, little is known about which options are best suited for those seniors who know little about health matters or computers. This issue brief explores these issues and identifies considerations disease management purchasers and health care providers should take when selecting technology-based disease management systems.