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Change-Management als Chance : Wandel ist die einzige Konstante
Mary, Michael, (1996)
Managing corporate change
Doppler, Klaus, (2001)
Operations management : strategic context and managerial analysis
Hill, Terry, (2000)
ePASS-IoS 1.1 : enabling inter-enterprise business process modeling by S-BPM and the Internet of Services concept
Borgert, Stephan, (2011)
Analysis of knowledge work execution at computer workplaces
Schmidt, Benedikt, (2011)
Towards intention-aware systems
Schmidt, Benedikt, (2010)