Distributed Knowledge Management Based on Product State Models – The Case of Decision Support in Health Care Administration

Knowledge management has inspired a shift from a transaction to a distributed knowledge management (DKM) <p> perspective on interorganizational information processing. The DKM concept structures the knowledge creation, <p> knowledge sharing and knowledge exploitation in organizations according to a product state model (PSM) required for <p> management of technological diversity. Each player in the network acquires specific knowledge from other players for <p> decision support. This article shows the relevance of the DKM model in a case study of a distributed decision support <p> system (DDSS) in heath care administration in the US.