Do hospitals that do the right thing have more satisfied patients?
Gabriel S. Tajeu; Abby Swanson Kazley; Nir Menachemi
| Year of publication: |
2015
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|---|---|
| Authors: | Tajeu, Gabriel S. ; Kazley, Abby Swanson ; Menachemi, Nir |
| Published in: |
Health care management review : the journal for health care management research. - Hagerstown, MD : Lippincott/Wolters Kluwer Health, Inc., ISSN 0361-6274, ZDB-ID 430366-0. - Vol. 40.2015, 4, p. 348-355
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| Subject: | effectiveness | hospital | management | patient satisfaction | process quality | Krankenhaus | Hospital | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Gesundheitsversorgung | Health care | Gastgewerbe | Hospitality industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011374632