Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Year of publication: |
2014
|
---|---|
Authors: | Liu, Matthew Tingchi ; Wong, IpKin Anthony ; Chu, Rongwei ; Tseng, Ting-hsiang |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 26.2014, 7, p. 1024-1045
|
Subject: | Branding | Corporate social responsibility | Customer loyalty | Responsibility | Service industry | Brand preference | Relationship marketing | Beziehungsmarketing | Corporate Social Responsibility | Konsumentenverhalten | Consumer behaviour | Markenführung | Brand management | Markenartikel | Brand | Glücksspiel | Gambling | Firmenimage | Corporate reputation | Kundenbindung | Customer retention | Dienstleistungssektor | Dienstleistungsqualität | Service quality | Markenimage | Brand image |
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