Does brand-consumer social sharing matter? : a relational framework of customer engagement to brand-hosted social media
Year of publication: |
April 2018
|
---|---|
Authors: | Simon, Françoise ; Tossan, Vesselina |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 85.2018, p. 175-184
|
Subject: | Brand-hosted social media | Media gratification | Gratitude | Satisfaction | Engagement | Relationship investment | Social Web | Social web | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Kundenintegration | Customer integration | Online-Marketing | Internet marketing | Soziale Beziehungen | Social relations |
-
Developing user loyalty for social networking sites : a relational perspective
Gu, Rui, (2016)
-
Passion at first sight : how to engage users in social commerce contexts
Herrando, Carolina, (2017)
-
Shen, Han, (2020)
- More ...
-
The relative impact of gratitude and transactional satisfaction on post-complaint consumer response
Simon, Françoise, (2015)
-
Assessment of A Mobile Educational Coaching App: Exploring Adoption Patterns and Barriers in France
Shahidi, Niousha, (2018)
-
Shahidi, Niousha, (2021)
- More ...