Does emotion affect distance learning students' satisfaction during the COVID-19 lockdown?
Year of publication: |
2023
|
---|---|
Authors: | Musella, Flaminia ; Guglielmetti Mugion, Roberta ; Zanda, Stefania ; Renzi, Maria Francesca |
Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 34.2023, 7/8, p. 847-869
|
Subject: | emotions | Italy | quality in higher education | remote teaching | SEM | students’ satisfaction | Studierende | Students | Emotion | Italien | Coronavirus | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Fernunterricht | Distance learning | Arbeitszufriedenheit | Job satisfaction | Studium | University education | Zufriedenheit | Satisfaction | E-Learning | E-learning | Hochschule | Higher education institution | Lockdown | Lock-down |
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