Does getting along matter? : tourist-tourist rapport in guided group activities
Linda W. Lee, Edward Boon, Ian P. McCarthy
| Year of publication: |
2021
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|---|---|
| Authors: | Lee, Linda W. ; Boon, Edward ; McCarthy, Ian P. |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 87.2021, p. 1-15
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| Subject: | group attentiveness | group services | guided group activities | rapport | service congruity | service satisfaction | tourist-tourist interactions | Arbeitsgruppe | Team | Kundenzufriedenheit | Customer satisfaction | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality | Gruppenentscheidung | Group decision-making | Soziale Gruppe | Social group |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tourman.2021.104381 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012648442