Does ISO 9000 certification improve business performance?
| Year of publication: |
2003
|
|---|---|
| Authors: | Chow-Chua, Clare ; Goh, Mark ; Wan, Tan Boon |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 20.2003, 8-9, p. 936-953
|