Does knowledge collecting and donating enhance a bank's salesperson performance?
Halimin Herjanto, Muslim Amin and Cut Erika Fatimah
| Year of publication: |
2024
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|---|---|
| Authors: | Herjanto, Halimin ; Amin, Muslim ; Fatimah, Cut Erika |
| Published in: |
Business process management journal. - Bingley : Emerald, ISSN 1758-4116, ZDB-ID 2014421-0. - Vol. 30.2024, 1, p. 183-198
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| Subject: | Knowledge collection | Knowledge donation | Performance | Relationship proneness | Salesperson intimacy | Satisfaction | Verkaufspersonal | Salespeople | Wissensmanagement | Knowledge management | Wissenstransfer | Knowledge transfer | Wissen | Knowledge | Fundraising | Unternehmenserfolg | Firm performance | Beziehungsmarketing | Relationship marketing | Bank | Arbeitsleistung | Job performance |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/BPMJ-08-2023-0603 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014496691