Does service quality influence operational and financial performance of third party logistics service providers? : a mixed multi criteria decision making -text mining-based investigation
Satender Pal Singh, Arnab Adhikari, Adrija Majumdar, Arnab Bisi
| Year of publication: |
2022
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|---|---|
| Authors: | Pal Singh, Satender ; Adhikari, Arnab ; Majumdar, Adrija ; Bisi, Arnab |
| Published in: |
Transportation research / E : an international journal. - Amsterdam : Elsevier, ISSN 1366-5545, ZDB-ID 1380969-6. - Vol. 157.2022, p. 1-22
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| Subject: | COPRA | MOORA | Performance evaluation | Service quality | Text mining | Third-party logistics | Dienstleistungsqualität | Logistikunternehmen | Logistics provider | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Performance-Messung | Performance measurement | AHP-Verfahren | AHP approach | Lieferkette | Supply chain | Logistik | Logistics | Qualitätsmanagement | Quality management | Outsourcing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tre.2021.102558 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013169882