Domestic tourists' loyalty to a local natural tourist setting : examining predictors from relational and transactional perspectives using a Zambian context
Jane M. Kwenye, Wayne Freimund
| Year of publication: |
October 2016
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|---|---|
| Authors: | Kwenye, Jane M. ; Freimund, Wayne |
| Published in: |
Tourism management perspectives : TMP. - Amsterdam [u.a.] : Elsevier, ISSN 2211-9736, ZDB-ID 2672710-9. - Vol. 20.2016, p. 161-173
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| Subject: | Destination loyalty | Place attachment | Service quality | Perceived value | Satisfaction | Natural tourist settings | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Beziehungsmarketing | Relationship marketing | Urlaubsverhalten | Holiday behaviour | Tourismusmarketing | Tourism marketing | Konsumentenverhalten | Consumer behaviour | Tourismus | Tourism |