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Optimal pricing policy for a M/M/1 queue a) without and b) with hysteresis in the arrival process
Latouche, Guy, (1977)
On the trade-off between queue congesion and server's reward in an M/M/1 queue
Latouche, Guy, (1980)
Transient product from distributions in queueing networks
Boucherie, R.J., (1990)