Drivers of satisfaction and usage continuance in e-grocery retailing : a collaborative design supported perspective
Amresh Kumar, Pallab Sikdar, Manali Gupta, Pratibha Singh and Neena Sinha
| Year of publication: |
2023
|
|---|---|
| Authors: | Kumar, Amresh ; Sikdar, Pallab ; Gupta, Manali ; Singh, Pratibha ; Sinha, Neena |
| Subject: | Customer experience | Digitalizations | E-commerce | Interactivity | Kundenzufriedenheit | Customer satisfaction | Electronic Commerce | Online-Handel | Online retailing | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour | Digitalisierung | Digitization |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JRIM-02-2020-0035 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014313198