Dual perspective on the role of xenophobia in service sabotage
Year of publication: |
2024
|
---|---|
Authors: | Kadić-Maglajlić, Selma ; Lages, Cristiana R. ; Temerak, Mohamed Sobhy |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 2001580-X. - Vol. 101.2024, Art.-No. 104831, p. 1-15
|
Subject: | Attributions to xenophobia | Community attachment | Moral identity | Regulation of emotions | Service sabotage | Xenophobia | Emotion | Ethnische Diskriminierung | Ethnic discrimination | Persönlichkeitspsychologie | Personality psychology | Konsumentenverhalten | Consumer behaviour | Arbeitsverhalten | Work behaviour | Dienstleistungsqualität | Service quality |
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