E-service quality competition through personalization under consumer privacy concerns
Eunjin Kim; Byungtae Lee
| Year of publication: |
2009
|
|---|---|
| Authors: | Kim, Eunjin ; Lee, Byungtae |
| Published in: |
Electronic commerce research and applications. - Amsterdam [u.a.] : Elsevier, ISSN 1567-4223, ZDB-ID 2539019-3. - Vol. 8.2009, 1/6, p. 182-190
|
| Subject: | Digitale Dienste | Web-based service | Dienstleistungsqualität | Service quality | Personalisierung | Personalization | Datensicherheit | Data security | Strategisches Management | Strategic management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003958306