Economic and social satisfaction of buyers on consumer-to-consumer platforms : the role of relational capital
Xiayu Chen, Qian Huang, and Robert M. Davison
| Year of publication: |
2017
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| Authors: | Chen, Xiayu ; Huang, Qian ; Davison, Robert M. |
| Published in: |
International journal of electronic commerce : IJEC. - Philadelphia, Pa. : Routledge, Taylor & Francis Group, ISSN 1086-4415, ZDB-ID 1402660-0. - Vol. 21.2016/2017, 2, p. 219-248
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| Subject: | Consumer-to-consumer platforms | economic satisfaction | relational capital | repurchase intentions | social satisfaction | website quality | Kundenzufriedenheit | Customer satisfaction | Website | Digitale Plattform | Digital platform | Dienstleistungsqualität | Service quality | Online-Handel | Online retailing | Zufriedenheit | Satisfaction | Beziehungsmarketing | Relationship marketing | Soziale Beziehungen | Social relations | Konsumentenverhalten | Consumer behaviour | Arbeitszufriedenheit | Job satisfaction | Social Web | Social web |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10864415.2016.1234285 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011691010