Editorial: Creating the service experience
Alternative title: | Creating the service experience |
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Year of publication: |
2008
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Authors: | Baron, Steve ; Harris, Kim |
Published in: |
Journal of marketing management : MM. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0267-257X, ZDB-ID 645971-7. - Vol. 24.2008, 1/2, p. 1-3
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Subject: | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Dienstleistungssektor | Service industry |
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