The effect of destination employee service quality on tourist environmentally responsible behavior : A moderated mediation model incorporating environmental commitment, destination social responsibility and motive attributions
Xuehuan He, Jin Cheng, Scott R. Swanson, Lujun Su, Dongbin Hu
| Year of publication: |
2022
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|---|---|
| Authors: | He, Xuehuan ; Cheng, Jin ; Swanson, Scott R. ; Su, LuJun ; Hu, Dongbin |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 90.2022, p. 1-14
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| Subject: | Destination social responsibility | Environmental commitment | Environmentally responsible behavior | Motive attributions | Service quality | Dienstleistungsqualität | Urlaubsverhalten | Holiday behaviour | Corporate Social Responsibility | Corporate social responsibility | Umweltbewusstsein | Environmental consciousness | Umweltmanagement | Environmental management | Motivation | Konsumentenverhalten | Consumer behaviour |