Effective toolbox for lean service implementation
Wenchao Song; Kim Hua Tan and Andrej Baranek
| Year of publication: |
2009
|
|---|---|
| Authors: | Song, Wenchao ; Tan, Kim Hua ; Baranek, Andrej |
| Published in: |
International journal of services and standards. - Olney : Inderscience, ISSN 1740-8849, ZDB-ID 2178797-9. - Vol. 5.2009, 1, p. 1-16
|
| Subject: | Dienstleistungssektor | Service industry | Prozessmanagement | Business process management | Lean Management | Lean management | Kostenmanagement | Cost management | Kundenzufriedenheit | Customer satisfaction | Asien | Asia |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003806425