Effects of ethical sales behaviour, expertise, corporate reputation, and performance on relationship quality and loyalty
| Year of publication: |
2012
|
|---|---|
| Authors: | Ou, Wei-Ming ; Shih, Chia-Mei ; Chen, Chin-Yuan ; Tseng, Chih-Wei |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 32.2012, 5 (1.4.), p. 773-788
|