Effects of organizational learning mechanisms on organizational performance and shared mental models during planned change
Year of publication: |
2012
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Authors: | Ellis, Shmuel ; Margalit, Daniella ; Segev, Eli |
Published in: |
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering. - Chichester, West Sussex : Wiley, ISSN 1092-4604, ZDB-ID 1377276-4. - Vol. 19.2012, 2, p. 91-102
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Subject: | Lernende Organisation | Learning organization | Unternehmenserfolg | Firm performance | Organisatorischer Wandel | Organizational change | Kundenservice | Customer service | Bank | Organisationsstruktur | Organizational structure | Kundenzufriedenheit | Customer satisfaction | Wissenstransfer | Knowledge transfer | Israel |
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