Effects of perceived organisation support, employee engagement and organisation citizenship behaviour on quality performance
Vathsala Wickramasinghe and Shyama Perera
| Year of publication: |
2014
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|---|---|
| Authors: | Wickramasinghe, Vathsala ; Perera, Shyama |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 25.2014, 11, p. 1280-1294
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| Subject: | employee engagement | organisation citizenship behaviour | perceived organisation support | quality performance | Arbeitsverhalten | Work behaviour | Leistungsmotivation | Work motivation | Arbeitszufriedenheit | Job satisfaction | Personalmanagement | Human Resource Management | Unternehmenserfolg | Firm performance | Verhalten in Organisationen | Organizational behaviour | Mitarbeiterbindung | Employee retention | Qualitätsmanagement | Quality management | Unternehmenskultur | Corporate culture |