eGovernment benchmark 2023 : connecting digital governments : executive summary

The eGovernment Benchmark monitors Europe's digitalisation of public services. The digital transformation of our societies and our public services in particular, is driven by government policies enabling digital technologies to flourish. With its Digital Decade policy programme, the European Union strives to lead the way in this respect by setting common targets for 2030. This study captures the digital transformation of governments in 2021 and 2022 during a time marked by the Covid pandemic which highlighted further the importance of digital public services.