• 1 Introduction
  • 2 The eHealth benchmarking situation in the European Union and beyond
  • 3 Learning from eHealth Benchmarking Good Practice
  • 3.1 Content lessons
  • 3.2 Methodology lessons
  • 3.3 Response rate lessons
  • 3.4 Financing lessons
  • 4 An indicator framework for eHealth Benchmarking
  • 4.1 eHealth benchmarking indicators for quantitative monitoring
  • 5 Recommendations for an eHealth Benchmarking approach
  • 5.1 A common set of eHealth indicators
  • 5.2 Collection of eHealth data
  • 5.3 Understanding eHealth developments
  • 5.4 Implementing the eHealth Benchmarking approach
  • 6 Annex 1: eHealth Benchmarking fieldwork
  • 7 Annex 2: Methodology for the selection of Good Practices
  • 8 Annex 3: eHealth Benchmarking workshop: agenda
  • 9 Annex 4: eHealth Benchmarking workshop: list of participating experts