Embracing CSR in pro-social relationship marketing program : understanding driving forces of positive consumer responses
Year of publication: |
2015
|
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Authors: | Hwang, Jiyoung ; Kandampully, Jay |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 29.2015, 5, p. 344-353
|
Subject: | Gratitude | Perceived value | Attitude | Emotion | Pro-social loyalty program | Beziehungsmarketing | Relationship marketing | Corporate Social Responsibility | Corporate social responsibility | Konsumentenverhalten | Consumer behaviour | Kundenbindungsprogramm | Loyalty program | Soziales Verhalten | Social behaviour |
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