Emerging market retail : transitioning from a product-centric to a customer-centric approach
Year of publication: |
2021
|
---|---|
Authors: | Gupta, Shaphali ; Ramachandran, Divya |
Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 410802-4. - Vol. 97.2021, 4, p. 597-620
|
Subject: | Retail Analytics | Performance Metrics | Organized and Unorganized Retailers | Strategic Matrix | Retail Value Chain | Emerging Markets | Schwellenländer | Emerging economies | Einzelhandel | Retail trade | Betriebliche Wertschöpfung | Value creation | Performance-Messung | Performance measurement | Beziehungsmarketing | Relationship marketing |
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