Emotional Competency and Anxiety Among Software Professionals : A Co-Relational Study

Emotional competency is a learned/acquired capability which can lead to outstanding performance in organizations. Anxiety which is a complex blend of emotions involves learning, memory and performance at behavioural level. Work behaviours like anger, burnout, poor performance etc. are closely associated with high scores on anxiety. Workload beyond ones capacity, ambiguity in duties and responsibilities, lack of support from superiors, lack of authority to control resources, absence of autonomy in taking decisions etc. are some of the sources of stress in organizations which in turn lead to mental and physical illness of employees. The study was conducted in software major in Bangalore. The main objective was to find out the relationship between the measures of emotional competency and the measures of anxiety. The other objective was to explore the relationship between age and gender with the various measures of emotional competency and anxiety. It has been found that factors like adequate depth of feeling, encouragement of positive emotions, self-control etc. play a major role in the positive attitudinal behavior of the employees. It has also been found out that only 33.3% of the respondents were able to use stress-reducing techniques properly. From the correlation analysis, it was found that all the factors of emotional competency and anxiety were positively correlated, except for the factor of 'Suspiciousness'. From the Chi-square tests, it was found that age of the employees had associations with many factors like Tension, Self-control, and Maturity etc. Also from the Likert score, it could be concluded that the attitude of the employees towards the organization is favorable