Empirical analysis of the Baldrige criteria as both an organisational performance measure and a theoretical model
Year of publication: |
2011
|
---|---|
Authors: | Jayamaha, Nihal Palitha ; Grigg, Nigel Peter ; Mann, Robin Stephen |
Published in: |
Measuring business excellence : the journal of organizational performance management. - Bingley : Emerald Group Publ., ISSN 1368-3047, ZDB-ID 2038133-5. - Vol. 15.2011, 1, p. 20-33
|
Subject: | Nonprofit-Organisation | Nonprofit organization | Qualitätsmanagement | Quality management | Performance-Messung | Performance measurement | Preisverleihung | Award | Singapur | Singapore | Neuseeland | New Zealand | Australien | Australia |
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