Employee, branch, and brand switching : the role of linguistic choice, use and adaptation
Year of publication: |
2017
|
---|---|
Authors: | Zolfagharian, Mohammadali ; Hasan, Fuad ; Iyer, Pramod |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 31.2017, 4/5, p. 452-470
|
Subject: | Switching | Identity | Language | Service encounter | Second-generation immigrants | Sprache | Konsumentenverhalten | Consumer behaviour | Migranten | Migrants | Markenartikel | Brand | Linguistik | Linguistics | Beziehungsmarketing | Relationship marketing | Mehrsprachigkeit | Multilingualism |
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