Employee Engagement Driven By AI and ML and Mediated by Progressive Work Practices -An IT Industry Perspective

An effort through this study has been made to understand the elements that drive employee engagement, job satisfaction and motivation in an organization based on evolutionary work practices. The study is qualitative and descriptive in nature and has focused on IT organizations based out of Chennai, India. Various scholarly literature was studied to understand the implications of employee productivity, collaborative work culture, improving communication, removal of human error and bias on employee engagement in a progressive work environment. The Employee engagement trends were looked at to draw a conclusive framework based on existing literature. The underline trend in the industry dealing with knowledge workers is that AI and ML technologies are driving progressive work practices, by automating repetitive tasks, providing real-time feedback and improving decision-making, leading to employee work-life balance, job satisfaction and employee retention. The scholarly conversations collaborate with our understanding on the subject of employee engagement, having a substantial impact owing to the use of disruptive technologies supported by HR analytics in the IT industry propelling superior performance and growth