Empowering leadership and the influence of a humorous work climate on service employees' creativity and innovative behaviour in frontline service jobs
Year of publication: |
2011
|
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Authors: | Slåtten, Terje ; Svensson, Göran ; Sværi, Sander |
Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 2473962-5. - Vol. 3.2011, 3, p. 267-284
|
Subject: | Führungsstil | Leadership style | Humor | Betriebsklima | Work climate | Tourismusberufe | Tourism employees | Arbeitsverhalten | Work behaviour | Kreativität | Creativity | Innovation | Norwegen | Norway |
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