Enabling performance measurement in a small professional service firm

Bianca A. C. Groen; Mirthe van de Belt; Celeste P. M. Wilderom

Year of publication:	2012
Authors:	Groen, Bianca A. C. ; Belt, Mirthe van de ; Wilderom, Celeste P. M.
Published in:	The international journal of productivity and performance management : IJPPM. - Bingley : Emerald, ISSN 1741-0401, ZDB-ID 2135449-2. - Vol. 61.2012, 8, p. 839-862
Subject:	Performance-Messung \| Performance measurement \| Dienstleistungssektor \| Service industry \| Rechtsberufe \| Legal profession \| Aktionsforschung \| Action research \| Vietnam \| Viet Nam

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