Enabling real estate service chain management through personalised Web interfacing using QFD
| Year of publication: |
2004
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|---|---|
| Authors: | Hamilton, John ; Selen, Willem |
| Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 7624499. - Vol. 24.2004, 3-4, p. 270-288
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